Returns Policy - Warranty
Healthezone products are Non-Returnable unless due to faulty or damaged merchandise.
Please notify us about damaged or faulty merchandise within 7 days of receipt of goods to arrange repairs, refund or product exchange, and make sure you keep all the original boxes and packaging.
You are entitled to a replacement or refund for a major failure under the terms of our product warranties. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Call Healthezone Customer Service
- Please complete the form below in order to expedite your return and enable tracking of your warranty claim.
- Please notify us about damaged merchandise within 7 days of receipt, and make sure you keep all the original boxes and packaging.
- If returns are sent without original packaging, we will deduct a 20% restocking fee from your credit.
- Pack the items securely. Please wrap the product so it does not get damaged in shipment. All returned products must be in the same condition in which they were received. Please select a box size that fits your product. We suggest you register or insure your packages to avoid loss.
Address all returns to:
- Returns Dept
Healthezone Pty Ltd
79 Overseas Drive
Noble Park, VIC 3174